Smartermail 550 relay is not allowed
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org byname # In transports configuration: mailgun_transport: driver=smtp hosts_try_auth Oct 15, 2021 · jabc@arxcent88. For more information about a blacklisted mail server, visit this KB article . [PS] C:\>Set-AcceptedDomain mycompany. Go to SETTINGS > PROTOCOLS and under the SMTP OUT section make sure that " Append X-Smartermail-Authenticated-As-Header " is toggled on (to the right). Clear search Hello,It seems like smartermail is not taking SPF into account within the context of the following SMTPin settingSettings \u003e Protocol Settings \u003e SMTP Note: When this limit is reached, SmarterMail will send a warning to the domain administrator and mailboxes on the domain will not be able to receive new mail. Select your outgoing server and click ' Edit '. You need setup relay host and SMTP auth to let mailgun accept your email. 2 (193) build-in MySql, ASSP 1. Click New. Direct the message to the recipient’s Deleted folder (User spam rules only). Not a fully on prem solution, but also not that different if the relay is going to O365 anyways. If it's not enabled, and the recipient is forwarding, it will break SPF and you will be rejected. net [72. Aug 15, 2023 · @GregAskew other than visually inspecting the configs and poking around MXToolbox, not much else. 550 Sender verify failed (in reply to RCPT TO command)) I am trying to get email working for a client with several domains on a vps running Ubuntu Server and Apache2. They have lists. Back to Community Threads. 2. com. "550 Authentication is Required for Relay" when Sending Email SmarterMail > Troubleshooting. If DNS is not run on the SmarterMail server, this port does not need to be open. 1 The email account that you tried to reach does not exist; 550 5. As username, type your full mailbox name Jun 16, 2017 · As the name suggests it is used to have various tools and sites send mail though out Smartermail mail server. Win XP Pro SP2, Apache 2. So as an alternative, you can actually have O365 recieve mail directly kind of like an SMTP relay. Some email systems are known to reject emails from blacklisted domains and IP automatically with the 550 status code. – Solution: In Outlook: From the Tools menu, choose “Accounts. (version=Tls12. 368 Remote server returned authentication required to relay -> 550 Authentication is required for relay". If it is giving you relay access denied when you are trying to send an email from outside your network to a domain that your server is not authoritative for then it means your receive connector does not grant you the permissions for sending/relaying. com) and click “Properties. client@theirsmaccount. Domain Aliases (0 = Unlimited) - The maximum number of domain aliases allowed for the domain. 1 Unable to relay; 550 5. [a]: refer to the domain IP . answered Aug 5, 2016 at 19:58. Fixed: Scenario in which "Run Content Filter" option on mail folders might not run the correct content filter. 7. Jan 11, 2020 · 3. Server is not open for relay. Account Name / User Name: full email address. 550 relay not permitted. That mailbox has blocked you for some reason (usually spam). I suspect their ISP mail server gets all mail, including mail of their clients' registered domains, maybe spam-filter them and then relay them as the original domain but sent from the ISP mail server IP. Mar 12, 2010 · To share the namespace we simply change the DomainType to Internal Relay. We all know this thread only contains a fraction of the number of SmarterTools customers using v16, so I do not accept that this issue is somehow "limited" as I was informed . , Digicert) then manually added to a SmarterMail domain. Troubleshooting. 31]) by mail. 좌측 상단 '파일' 클릭. (I read them in /var/mail/www-data, just using tail and vim). The DNS is okay, we have valid DMARC and 1. Click on your Server Name, and on the right side, under IIS, double-click ISAPI and CGI Restrictions. If I send to the catch-all account from a Gmail account, the email comes through fine, no errors. Hopefully you guys can steer me in the right direction. Incoming POP Server Port Number: 110. mailgun. 존재하지 않는 이미지입니다. Mar 21, 2024 · Relaying occurs when an email message is sent to an address whose domain (the part after the “@” symbol, like “example. To test this, go to a command prompt on your SmarterMail server and try to telnet to a few external mail servers. Mar 1, 2013 · Listed below are common ports that are used for mail delivery: Port 80 - HTTP traffic and ActiveSync traffic - used to access the web interface of SmarterMail. Jan 19, 2024 · If that user is relaying their email via a server of the ISP, the problem is with this server, or with the authentication that this server reports for their email. will be allowed to send mails using that mail server. – USD Matt. firehousesolutions. client@theircatchall. sgcloudhosting. The Enable domain's SMTP auth setting for local deliveries Apr 7, 2019 · Fortunately, the same fix applies to similar 550 5. Scroll down your accounts and select ' Outgoing Server (SMTP) '. com). Mar 18, 2015 · This page explains how to config exim with mailgun. 550. In the Options card, select Domain Forward from the Gateway Mode drop down. 500 responses are hard failures that are not retried by our servers. I am new to this king of setup. Apr 10, 2017 · It's likely that the email server isn't correctly set up to receive and relay messages from your organization. Check the box next to “My Server Requires Authentication. smartertools Apr 29, 2016 · The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. Server has IspConfig 3 installed if it makes any difference to anybody. Status code: 550 5. 5 Daily sending quota exceeded; 550 5. Dec 10, 2021 · Note that the recipient domain is NOT the same as the ISP, although they probably registered it in their ISP registrar. Each SMTP call you make returns a response. Access to recipient not allowed [SPF-SRS] SRS hash check failed for received NDR. May 27, 2017 · 15. md. This table has possible response codes with example errors and a general Sep 7, 2016 · 550 Relay Not Permitted – How to fix it in Exim, cPanel, Outlook, Thunderbird and Outlook Express. Feb 8, 2017 · The email server of the client is not able to resolve the target domain correctly. Mar 13, 2024 · Marked As Resolution. Jan 11, 2022 · Remote deliveries through the Incoming Gateways works as expected for previously EXISTING users. The domain is allowed to send mail through this A record [mx]: refer to the domain MX record. 550 user unknown. To switch on this option, allow open relay in Plesk as described above and go For example: Amy@companyxyz. Now that the domain type has been changed we need a Send Connector to tell Exchange where to send the emails that do not have a local recipient. SmarterMail gives system administrators the ability to manage the SSL certs assigned to various domains that are being hosted by SmarterMail by navigating to Settings -> SSL Certificates. When Bob emails joe@my-domain. This will allow the server to bypass SMTP authentication. If you are using the SmarterMail free server as an outbound gateway for your scripts to send messages, then it would be a good idea to whitelist the server's IP address in the Settings -> Security -> Whitelists section on your server that has the domains on it. Feb 8, 2017 · If this is disabled in the configuration file, all the users will receive “ 554 5. gms-cloud. In exim. 5. If yes, does it use SendGrid's SMTP or Web API interface ? I would prefer the Web API. NOTE: Port 53 is used for DNS only. com (jabc@arxcent88. Fixed: Scenario where contending write and read locks with domain settings. 1 cannot send email from a local domain user to another local domain user, w Jan 30, 2024 · Thank you for your assistance. 서버 오류: '550 [Sniper] <어쩌고@저쩌고. Resetting the antispam options will revert all settings on the Options tab Fixed: Scenario in which "550 No such user here" is returned rather than "550 Relay is not allowed". When Bob emails any domain not configured in SmarterMail the email goes through just fine. The receiving server blocks you. Stack Exchange network consists of 183 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. The 550 relay message means you are connected to one ISP (dialed in, DSL connection, etc…) and using a different ISP’s SMTP server to try and send SmarterMail's antispam configuration can easily be reset to the default configuration by clicking on the Actions (⋮) button and selecting Reset Antispam Settings. atlanticbb. When she uses the quote option in their application - it will send from alert@companyxyz. In other clients you should research the correct method for doing this for Server error: '550 relaying mail to msn. 7, PHP 5. Recipient is not in list of domains allowed to relay to IP address from which you are connecting is not in white list (aka mynetworks in postfix context) without providing more info (which SMTP server you are using, where are you sending mail, are you authenticated), I guess nobody will help you. com) Your message couldn't be delivered and there was no valid enhanced status code being issued by the remote mail system to determine the exact cause, status: '550 Relay is not allowed'. Any guidance on this issue would be appreciated. Mar 25, 2024 · Accept without changes. 계정 및 소셜 네트워크 설정 - 계정 설정 클릭. I have a customer receiving mail from someone using amazonses. Received: from Speedy (d-72-28-130-31. mail. '. ppi. The server is located with a different company and the Domains' DNS points to it. x and select Allowed. Aug 13, 2019 · That could be this message: Server error: 550 R1: HELO should be a FQDN or address literal (See RFC 2821 4. Fixed: Stopping SmarterMail IIS site/application pool/service for an upgrade results in exceptions in Windows Event Viewer. com) that relay to a single email account on my SM server (e. Refer to this FAQ. com sends a quote to a customer. Feb 2, 2005 · Call your ISP and check your mail settings. Oct 15, 2014 · Check three things: 1. When I add this account to Thunderbird I'm able to send message no problem, but when an external party from the Ukraine sends a message they get "550 Outgoing SMTP is not allowed". Here is the outgoing SmarterMail message header: Return-Path: <>. But your question made me realised that I missed something which seems to be fundamental in this problem: I haven't defined a rDNS entry for the mail server, as my host system is using a dynamic IP provided by my ISP. So in theory, you could have an IIS SMTP relay on Windows sends to your on prem locations and O365 recieve the mail directly that needs to go externally. 367. 368 Remote server returned authentication required to relay". com gave this error: <jabc@arxcent88. If your email servers have been blacklisted Nov 29, 2018 · Remote server returned not permitted to relay -> 550 relay not permitted. com; and others) pop3 a/c. The domain is allowed to send mail through this MX record [-all]: No other servers are allowed to send mail from this domain "550 Authentication is Required for Relay" when Sending Email Problem: Emails sent from an email client, like Microsoft Outlook or Outlook Express, result in Mar 19, 2024 · SmarterMail > Troubleshooting. 143 - Used for IMAP connections made to the server. Sep 13, 2016 · 1) only accept connections from localhost (127. If yes, is it possible to do it on a per domain basis (we need only some of our domains' emails go out thru SendGrid) ? 2. 3) forces SMTP Authentication when relaying through your smartermail server. Contact the owner of the mail server and ask them to allow you to relay email through it. After stopping the service, deleting these cache files, and Hi,I am having an issue where my SmarterMail Inbound Server running 14. 1, ClamWin 0. 2) forces all outbound mail to relay through your smartermail server. Which mail related DNS entries are allowed or not allowed in this scenario? Thanks May 14, 2013 · Hello all, I believe I have a simple issue and am unable to find the way to correct it I'm a relative novice so please direct me to the answers gently. Either the account was closed/deleted or you've got the wrong address (or a typo in the address). So now I have to figure out how to get Smartermail to send and ignore the Smartermail user base when validating users. POP3 account from Outlook can receive but when sending it says: 550 Relaying not allowed. It ensures that only valid mails will make through the mail server. Essentially, the relay deny process enhances mail server security as such. 4, hMailServer 4. Threats include any threat of violence, or harm to another. Verify that ASP. Developer. ) Click Check to confirm the verification code and complete the Two-Step Authentication setup. Then expand the Settings and Advanced Settings folders and click SMTP Accounts in the navigation pane. Mar 12, 2014 · This LINK HERE explains how to set up SMTP and the relay. Such failures in mail server capabilities often happen as a result of mail software upgrades or operating system upgrades. Select click the correct Mail account (e. GMS can: AUTHenticate users (using the methods: LOGON, MD5, CRAM-MD5 and PLAIN) How to fix ‘550 Relay not permitted’ in Mozilla Thunderbird on Windows: Launch your mail client. This thread is locked. If you are not the admin of this external server, then you will have to contact who is so they can enable the SMTP and relay for you. Add a custom header to the message (content filtering rules only). com but is email@domain2. Under ' Tools ' select ' Account Settings '. Select the service you wish to connect, then follow the on-screen prompts to complete the process. Click the Outgoing tab. com> Relay is not allowed Jun 27, 2017 · Follow these steps to add SmarterMail to IIS: Open Internet Information Services (IIS) Manager. Feb 21, 2015 · However, the issue we have is not that we do not have DMARC records on the domains but that the DMARC records are failing as the email address stated within them are external domains to the DMARC specified domain. I have a bunch of automation that happens in my office from various systems that generates and sends email to an old, internal SM 13. com he gets a rejection email back "bob is not authorized to relay messages through the server that reported this error, 550 5. May 1, 2010 · 550 Requested action not taken: mailbox unavailable; 550 5. Once you are connected to a third-party account, you can generate a link to a file stored with that provider by clicking on the Actions (⋮) button while composing an email message. They share information, and they pounce on e-mail servers which whitelist large blocks of IP addresses. 1) on port 25. Aug 2, 2017 at 8:41. Sep 6, 2019 · The following SMTP 550 messages are some of the most popular: 550 requested action not taken: mailbox unavailable. Is it possible to set up an external SMTP Relay service like SendGrid in SmarterMail ? 1. cpe. If the client’s IP address is listed in any blacklist, first remove the IP address from that blacklist and then try again to send the email. A domain alias is basically an alternate domain name for one that already exists in SmarterMail. 0. 8D did not download and upgrade until TUESDAY - there is no way this version should have been left online if even 1% of customers reported this issue. Incoming IMAP Server Port Number: 143. Hi, I recently moved to office 365. Click New in the content pane. 550 mailbox not found. 54, MySQL 4. Enter the port numbers as 25. 1. Click the Settings icon. Yes 7/9 email working, /etc/postfix/main. Facebook I have a customer receiving mail from someone using amazonses. com”) is not processed by the SMTP server you’re using. – May 17, 2018 · Getting rsp: 550 Sender is not allowed. domain1. net. 1 Aug 2, 2017 · Either way this is a simple relay issue. Apr 11, 2018 · When we try to send e-mails from an e-mail account hosted in Office 365 to an account in our SmarterMail server (both e-mail accounts belong to the same domain in an hybrid configuration), we receive this bounce error: "550 5. 389 - Used for LDAP connections to the server. 1 <***email address***> recipient rejected, relaying not allowed here' But for some addresses, it only bounces back like that when I reply, NOT for the original email, and for others it bounces back right away whether original email or a reply. 6 instance that was setup as an Outbound Gateway to forward email to my public server (the internal subnet was whitelisted and the SM 13. However, it is found. May 27, 2009 · I have successfully sent test emails to "myself" ie the email user that is set up on the site, but as soon as i send to any other domain i get "Mailbox unavailable. 550 invalid address. martin. SendGrid continues to retry resending 400 messages for up to 72 hours. NET v4. com is not allowed'. This would also be the same port used by ActiveSync as well. Click the Incoming tab. To fix this issue, forward this non-delivery report (NDR) to your email admin. Enter Server Address as "smtp. com with SMTP. To view your message retrieval settings, click the settings icon. I feel like I'm so close but so far. I'm having zero luck finding a solution to this issue so I'm guessing I'm missing something obvious. g. Make certain the SENDER is SMTP AUTHENTICATED. Outlook, but the users uses the Webmail. Oct 6, 2021 · Hi all, I have a SmarterMail 7929 server hosted out in the cloud that functions as my primary server. 28. Certificates can be acquired from any qualified Certifying Authority (e. 5 is allowed. For the Encryption field, select TLS. your ip is on a blacklist. In the Key field, type in the secret key that's displayed in SmarterMail. Direct the message to the recipient’s Junk folder. Whitelisting, or bypassing authentication opens you up to becoming an "open relay," and, once discovered, your facilities will be used by every spammer in the world. This help content & information General Help Center experience. 88. smtpd_recipient_restrictions = permit_sasl_authenticated. Click “OK. 12/6/2017 at 12:47 PM. [PS] C:\>New-SendConnector -Name "Internal Relay In the Account field, enter a token descriptor, such as the username of your account. Fields labeled 'optional' are not truly optional. How do I fix it pls. example. If the sender if FORWARDING to another e-mail address, make certain you have SRS enabled in SmarterMail. I switched to using port 25 when sending mail and it says that the user isn't found. I get the emails just fine in gmail but smartermail just rejects them. com> isn't allowed to relay. It’s possible that the server IP or the domain that you use to send the emails is blacklisted by an anti-spam filter. Jun 20, 2024 · Click the Settings icon. SmarterMail makes managing the mail server a breeze by isolating the monitoring and management aspects from the setup and configuration. SmarterMail is setup as 'require SMTP authentication before relaying' email (I think Oct 20, 2016 · Stack Exchange Network. The available options are: SMTP, POP, IMAP and XMPP. This will mean that outgoing messages will contain the message header called "x-smartermail-authenticateas" that demonstrates that the message sender was verified using Hello. :) I have Plesk and SmarterMail running on a server. Here is an SMTP log entry: Feb 6, 2006 · SquirrelMail can send and receive without problems. Sep 16, 2016 · Server error: '550 5. in is not the same domain that your server is saying that it is a part of). (or hotmail. Select the “Servers” tab. However, after creating a NEW user on v100. This can have multiple reasons, like: Your ip or ip-range is being blocked because it's on some abuse list (consumer ip addresses usually are) Reverse lookup on your ip doesn't work. Turns out the " 550 Relay is not allowed " we were receiving for all inbound email on our Incoming Gateways had to do with multiple left-over/orphaned cached files in the \SmarterMail\Service\Settings\SmartHostCaches\ folder that dated all the way back to 2019. Click Gateways / Failover in the navigation pane. Enable the ' Use name and password ' option. Note: SmarterMail runs a check against the IPs listed in whitelist, blacklist and authentication bypass settings. When creating a new SMTP account, the following options are available: Server Address - The address for the external email server for which you want to connect. Most likely what you need to do is to authenticate to the server to be granted the Sep 2, 2019 · The protocol settings should be configured like this: The Allow Relay: Nobody tells SM not to allow outbound sending unless the user has authenticated as a legitimate user first. 5. In this case, the problem needs to be solved by the ISP, not by the user. Enter the IP address or IP range in the IP Jun 9, 2015 · [v=spf1]: This identifies the TXT record as an SPF string. Note that this reset will impact ALL sections of the Antispam area, with the exception of IP Bypasses. SMTP Authentication must be turned on and your Account/User Name and Password must be entered. Then click on Link File . even more reason. net". 6 server was effectively Hello,It seems like smartermail is not taking SPF into account within the context of the following SMTPin settingSettings \u003e Protocol Settings \u003e SMTP Harassment is any behavior intended to disturb or upset a person or group of people. The server response was: Authentication is required for relay" I have set the site to run in full trust (as suggested in another post) Any ideas ? Thanks UPDATE - all sorted Oct 8, 2018 · The receiving server is not an Office 365 server - it's likely one of your on-premises servers in a hybrid environment, a server at a smart host email service that you're trying to route messages through, or possibly a server at an email hosting service you used in the past yet still have mail flow settings pointing to (for example, when your We added that app's host IP to the Whitelist for SMTP Auth Bypass on both the SM Gateway and our primary SM server. May 23, 2011 · An open mail relay is an SMTP server configured in such a way that it allows anyone on the Internet to send e-mail through it, not just mail destined to or originating from known users. 1 Mailbox cannot receive email; 550 5. 200 responses are usually success responses, and 400 responses are usually deferrals. 1 Message rejected as spam by Content Filtering Aug 16, 2012 · (As an FYI, I found that we were getting bouncebacks from client email servers stating Diagnostic-Code: smtp; 550 Access denied - Invalid HELO name (See RFC2821 4. 550 recipient address rejected: user unknown in local recipient table. The Allow relay for authenticated users allows users to send once they've authenticated with the SM server. 14, Perl 5. local -DomainType InternalRelay. hMailServer 4. However, this option can be switched on only when open relay is selected on the server level in Plesk. 1. 130. 550 reject due to policy restrictions. You can disable this security check in Mail - Security - DNS - Use SRS NDR Validation or via the C_Mail_SMTP_Other_SPFSRSNDRVerify API variable. In the Troubleshooting section, administrators can access settings, tools and dashboards that will help them better understand what's occurring on their mail server and quickly take action I have a client who has a couple of domains setup that are catch-alls (e. Fixed: Using the Share Calendar feature in Outlook (MAPI) results in blank sender details on the recipient's end. If not, right click on ASP. Also used by EAS. With other relay modes, Plesk switches off this option. 1) or Server error: 550 relay not permitted, authentication required / Relay not allowed The most common cause is that authentication is missing in the outgoing mail settings. 1 server errors like: • Relaying not allowed! Bad sender IP address • 550 Relaying not allowed • Unable to Relay. sgsmtp4. Feb 7, 2024 · Thank you for reaching out. First check the client IP address against the blacklist by using the URL listed below: Client IP Address Blacklist Check. Dec 13, 2011 · In addition, can a domain's DNS settings affect this error? Currently, the domains are hosted by Network Solutions and use the Network Solutions email service to send/receive email. It sounds like the server on your network has SMTP installed and the relay is set up properly since you are able to send. I don't understand how this is suppose to be fixed. If your SMTP Relay supports SMTP Authentication, that also avoids the hassle of maintaining IP address whitelists for the web servers. The e-mail account you're sending to doesn't exist. "550 Authentication is Required for Relay" when Sending Email SmarterMail > Troubleshooting Unable to Send Over Port 25 with GoDaddy SmarterMail > Troubleshooting Cannot Send Email Messages SmarterMail > Troubleshooting Incoming Mail Server: mail. Protocol (s) - Enable the protocol (s) you wish to include in the blacklist or whitelist entry. Then enter the token's 6-digit code into SmarterMail. At first I was unable to receive emails from Hotmail accounts, then after about 10 hours, I started receiving some emails from Hotmail accounts, which soon stopped and kept sending bounce back messages saying. Ryan Henry. 2-B193. This used to be the default configuration in many mail servers; indeed, it was the way the Internet was initially set up, but open mail relays have become Dec 18, 2023 · The recipient has an Exchange Server and returning the following: Remote Server returned: '550 Empty envelope senders not allowed'. This check looks at the number of IPs listed and will display a warning if the IPs Having an open relay is a surefire way to find your SmarterMail server blacklisted as abuse of open relays is a tactic as old as email spam itself. cf is the same for all of them. mailchannels. In my experience #1 happens more often than #2unless you send a LOT of bulk mail out. I would understand, if we're suffering from bad configured e. Since we moved from version 15 to 17 we have the following problem: A users sends an email to GMail and he gets the message: "Tte Server returned: '550 Authentication is required for relay'". 3. json files were preventing the mail service from starting. The SM Gateway accepts the message for delivery and then attempts to deliver to the primary SM server and gets a "550 Authentication Required For Relay" (see detailed SMTP & Delivery log excerpt at end of message) Nov 1, 2023 · Contact the administrator of remote mail server/mail relay server to find out the cause. Fixed: When sending mail through Fastmail as an SMTP client DKIM will fail. 4. 1 : Relay access denied “. You can vote as May 15, 2018 · Unanswered. ”. Usually this means that the receiving server is rejecting the message because the FROM domain and the domain of the sending SMTP server do not match (e. conf and routes configuration: # In routes configuration mailgun: driver = manualroute domains = ! +local_domains transport = mailgun_transport route_list = * smtp. Jan 13, 2013 · The first and easiest thing to check is to make sure a firewall is not blocking outgoing connections on port 25. 1), but they were being sent directly back to the server, and going into the linux user account "www-data". Jan 13, 2013 · Follow these steps to configure SmarterMail as an incoming gateway: Log in to SmarterMail as a system administrator. com has correct syntax on the DMARC record however the email address is not email@domain1. Local deliveries to these NEW users works fine. Harassment is any behavior intended to disturb or upset a person or group of people. Port 443 - HTTPS traffic and ActiveSync traffic- used to access the web interface of SmarterMail. 1 Message rejected due to content restrictions; 550 5. 2. 26489 all external deliveries to that user through the Incoming Gateways bounce with rsp " 550 Relay Not Allowed ". We do not relay. com and when they reply to the quote - the quote will go directly to Amy. com but the customer getting the quote will see Amy@companyxyz. Require Auth Match – This forces a user's FROM address to match their SMTP authenticated address, either by matching the entire email address or by matching just the domain. 8. Search. Quarantine the message (virus detection only). SmarterMail mail server allows you to switch on the Require SMTP Authentication option on the domain level. Outgoing Mail Server: smtp. This is happening on multiple domains. Your clients either need to authenticate with the server (if possible), or the server needs to be configured to allow relaying for the IP addresses your clients are using. 8025. Nov 14, 2021 · Method 3: Verifying if the server IP or Domain is blacklisted. Tag the subject with a warning such as “ [SPAM?]”. That works fine. You can telnet to our SmarterTools mail server on the SMTP port (25) by typing the following: telnet mail. You can also use the alternative SMTP ports 587 or 2525. 80 - Used to access SmarterMail's web client. 110 - Used for POP connections made to the server. The SMTP server must connect to another SMTP server to relay the message. jq zl ug bk by mp lc po bw so